CT Attorney General on Data Breaches: "No More Surprises"
The Connecticut Attorney General is ripping into Bank of New York Mellon over missing tapes containing up to 12 million customer's personal information. In an earlier post I speculated that attorneys generals and other state officials must be getting tired of the same old plot line running through data loss stories: company looses data, company apologizes, customers get 2 years of free credit monitoring.
Here is CT's Attorney General Richard Blumenthal take on the data breach:
Blumenthal said, "I have demanded prompt, proactive steps to safeguard consumers -- after an inexcusably long delay in identifying and informing Connecticut citizens."I am continuing our investigation and seeking all appropriate relief and sanctions for the bank's grossly inept and incomplete response to this huge data breach. We are working with other states on possible remedies, including fines and penalties.
"Mellon's delay in notifying is inexcusable and inexplicable. More than 130,000 state residents are learning only now -- nearly seven months after the fact -- that their most sensitive personal data may have been stolen, exposing them to the nightmare of identity theft."
Blumenthal added, "I will fight to assure that consumers receive the strongest possible protections against identity theft, as well as compensation should they suffer financial loss. There must be no more surprises. Consumers expect and deserve accurate, timely information, an explanation and protection from identity theft, all of which I will demand."



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