Anti-Phishing Best Practices Report
The Messaging Anti-Abuse Working Group (MAAWG) and the Anti-Phishing Working Group (APWG) have published Anti-Phishing Best Practices for ISPs and Mailbox Providers. The report characterizes phishing messsages and makes recommendations for detecting and containing them. It also includes a section on how to best handle service support incidents.
The key topics include:
The nature of phishing attacks
Inbound protection schemes
Web traffic filtration
Outbound traffic filtration
Pharming and DNS cache poisoning attacks
Phishing and customer support calls
Communications with targets
The report describes methods for detecting and blocking, including Bayesian filters, which learn from examples, blacklists, fingerprinting schemes, which detect phishing-specific techniques, and URL based filters. In addition to these technieques, the report recommends using sender authentication when available and encouraging end users to employ client side filters.
The MAAWG and APWG report make the point that phishers often launch their attacks from comprimised computers so filtering outbound traffic can help reduce the volume of phishing attacks if any computers on your network have been comprimised.
Pharming is a variation on phishing that uses fraudulent DNS entries to redirect users to phishing sites. The fundamental vulernability lies in the trusting design of DNS. The report recommends providers keep thier DNS software up to date and access sites with certificates enabled.



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