Microsoft's Over Zealous Anti-Virus
Microsoft OneCare is having a bad week. First, it was the reports of failing virus detection tests and now we here of a bug which quarantines user's uninfected messages when malware is detected in a message. According to ComputerWorld
On Wednesday, Microsoft owned up to the bug. When OneCare's antivirus scanner detects malicious code in an e-mailed file attachment, it may quarantine Outlook's or Outlook Express' data file, making it appear that all the messages have been erased, said the company.
According to the article, messages can be retrieved using the following steps:
Close Outlook or Outlook Express.
Click "Change OneCare Settings" in the OneCare main screen.
Click on the "Viruses
Click on the "Quarantine" button and then select the .pst or .dbx file.
Click "Restore."
A patch for this problem is not available now but should be out next week.
Email This!
Digg it!
Sphere it!
Del.icio.us
Reddit!
Newsvine
